Privacy Policy
Effective Date: January 2026
COOKIERUSH LLP (“Cookierush”, “we”, “our”, or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share information when you use the Cookierush mobile applications (“App”), in compliance with the Digital Personal Data Protection Act, 2023 (India), Apple App Store Review Guidelines, and Google Play User Data policies.
By downloading, accessing, or using the App, you agree to the practices described in this Privacy Policy.
1. Developer Information
Legal Entity Name: COOKIERUSH LLP
Country of Registration: India (Goa)
Contact Email: contact@cookierush.in
This Privacy Policy is publicly accessible and clearly labeled within the App and on the Cookierush website, as required by Apple and Google.
2. Scope of This Policy
This Privacy Policy applies exclusively to the Cookierush mobile applications, including:
- Consumer-facing App
- Restaurant-facing App
It does not apply to third-party websites or services linked from the App.
3. Personal Data We Collect
We collect only the data necessary to operate the App and deliver its features.
3.1 Consumer Users
Email address
Unique user handle (non-real name)
City and state location
Reward, transaction, and in-app activity
Communication preferences
3.2 Restaurant Users
Restaurant name and business profile information
Business location (city/state)
Contact email
Transaction and invoicing data
Promotional activity and communications
3.3 Payment Data
Payments are processed via a third-party payment gateway (Cashfree).
Cookierush does not store or process full payment card details on its servers.
4. How We Use Your Data
We use personal data to:
- Create and manage user accounts
- Enable payments and invoicing
- Operate loyalty programs, rewards, and gamification features
- Support social features such as groups, leaderboards, and chat
- Allow restaurants to communicate offers and promotions
- Send marketing emails and in-app notifications (with opt-out options)
- Maintain App security, prevent fraud, and ensure compliance
- Improve App functionality and user experience
- We do not use personal data for undisclosed purposes.
5. Data Sharing and Third Parties
We do not sell personal data.
We may share data only with:
- Payment processors (Cashfree) for transaction processing
- Cloud infrastructure providers (Google Cloud – India region) for secure data hosting
- Restaurants, strictly in aggregated or targeted formats without exposing direct personal identifiers
- Legal or regulatory authorities when required by law
- All third parties are contractually obligated to protect user data.
6. Marketing, Notifications, and User Control
Users may receive:
- Marketing emails
- Promotional notifications and restaurant offers via the App
Users can:
- Opt out of marketing emails
- Control notification preferences within the App
- Critical service communications may still be sent where required for App operation.
7. Data Storage, Security, and Retention
All personal data is stored within India
Data is retained only as long as necessary for stated purposes or legal obligations
Reasonable administrative, technical, and physical safeguards are used to protect data
No system is entirely secure; however, Cookierush follows industry-standard security practices.
8. User Rights and Choices
In accordance with Indian law and platform requirements, users may:
- Access their personal data
- Request correction of inaccurate data
- Withdraw consent for data processing
- Request deletion of their account and personal data
- Submit privacy-related complaints
- Requests can be made at contact@cookierush.in.
9. Children’s Privacy (Required by Apple & Google)
Cookierush is intended only for users 18 years of age or older.
We do not knowingly collect personal data from minors. If such data is identified, it will be deleted promptly.
10. Compliance With App Store & Play Store Requirements
Data collection is transparent and purpose-limited
No personal data is collected without user consent
No data is sold to third parties
Users are provided clear opt-out mechanisms
Privacy Policy is accessible before account creation
This policy satisfies:
Apple App Store Review Guideline 5.1
Google Play User Data & Families policies
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be reflected within the App and on our website. Continued use of the App indicates acceptance of the updated policy.
12. Contact and Grievance Redressal
For questions, concerns, or complaints related to privacy or data protection, contact:
- Email: contact@cookierush.in
We will address all legitimate requests in a timely manner.
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